I've lost my gift card code / my code hasn't arrived Edward Griffith (CEO) 20 June 2019 11:13 Updated Follow If you have lost the eGift card code or it has not arrived in your email please contact us Related articles How do I contact the Smiles team? My gift card code isn't working How do I get a discount code for my order? What is a downloadable PDF pattern? Can I sell my Cross Stitch or Embroidery patterns? Comments 0 comments Article is closed for comments.