Submit a request
There's a problem with the order I received
Where is the sweet in my parcel?
I received the wrong item in my order
Where's the rest of my order?
My order is missing an item
I received a damaged or faulty item
My yarn has a knot - what do I do?
See all 7 articles
I want to change my order
Can I change the delivery method on my order?
Can I change the delivery address for my order?
Can I add to or change my order?
How do I cancel an order?
Can I reorder from a previous order?
How do I check what I ordered previously?