If you want to look at your previous orders, you can see your order history in your Account Dashboard.
To get to your Account Dashboard:
- Make sure you’re signed in on the website
- Go to ‘Me’ in the top right corner and a dropdown menu will appear
- Go to Account in the dropdown
- You should see a list of your previous orders
If the order you are looking for is further back, you can use the ‘My Orders’ tab on the left to see all your previous orders.
If the order doesn’t appear in the list, or no orders appear, you may have checked out with a different email account or as a guest for that order.
If your order number begins with XB- please contact our smiles team for assistance.