How do I return something?

If you don't love what you ordered you can return your items back to us within 30 days. As soon as our lovely warehouse team has received your products in resalable condition, we will issue you a refund and let you know by email.

If you're in the UK:

You can return your items using the freepost address label at the bottom of your packing slip. Fill in the delivery slip with the reason for the return, and make sure you include it in the package with the items you're returning. Stick on the return label and take it to the Post Office! 

There's no need to pay for postage but do make sure you get proof of postage in case your parcel goes astray.

If you're outside the UK:

Please return your items to:

LoveCrafts @ Clipper Logistics

Warehouse 39 Potters Site, Bay 12

Selby Rail Terminal

Barlby Road, Selby

YO8 5BL

United Kingdom

We regret that we cannot refund the costs of returning your order to us unless your order was damaged or faulty.