What is your returns policy if I changed my mind?

If you changed your mind on the item you ordered:

If you don’t love what you ordered, you can return it free of charge within 120 days. You will receive a refund for the cost of the goods (we will not refund original postage costs).

Please note refunds are available on items in re-sellable condition. Unfortunately we cannot refund yarn that has been wound into a ball, or partial yarn or colour packs. Only full yarn packs are returnable

If you changed your mind on the digital pattern you ordered:

Unfortunately we can’t refund digital patterns unless they are faulty, or have been ordered twice.

If your item is faulty or damaged in the mail, please see our article I received a damaged or faulty item for more information

See related articles:

How do I return something?
There's a mistake in my pattern
I received a damaged or faulty item