I've lost my gift card code or my code hasn't arrived Edward Griffith (CEO) June 20, 2019 11:13 Updated Follow If you have lost the eGift card code or it has not arrived in your email please contact us Related articles How do I contact the Smiles team? My gift card code isn't working What is a downloadable PDF pattern? How do I cancel an order? How do I access the live chat? Comments 0 comments Article is closed for comments.