If you can't log in to your account or forgot your password, you can reset your password by following our tutorial:
- Click the 'Join/Sign In' at the top right of the screen, which will open a pop-up menu
- Click the link to ‘sign in’
- Click 'Forgot Your Password?' and enter your email address
- You'll get an email from us with a link to reset your password
- Click on the link in the email and enter your new password. You should now see confirmation that your password has been updated.
Still in a tangle? Check out our handy YouTube tutorial here: Resetting my password
See also: My new password hasn't arrived