Curious about how long it’ll take for your crafting goodies to arrive, or want to check out the postage costs?
Take a look below! You’ll find a handy table showing delivery times and shipping charges to help you plan your next project.
| Order Value | Cost | Delivery Days | |
|
Royal Mail Standard* (Tracked) Mainland UK |
Under £40 | £3.50 | 2-3 working days (excludes weekends and Bank Holidays) |
| Over £40 | Free! | ||
|
Royal Mail Standard* (Tracked) Isle of Man, Jersey and Guernsey |
Under £40 | £5.95 | 2-3 working days (excludes weekends and Bank Holidays) |
| Over £40 | FREE | ||
|
Evri Standard (Tracked) |
Under £40 | £4.75 | |
| Over £40 | £1.25 | ||
|
Evri Premium (Tracked) 'The old speedy'
|
Under £40 |
£5.95 |
2 working days (excludes weekends and Bank Holidays)
|
|
Over £40 |
£3.50 |
| Delivery Destination | Order Value | Delivery Cost | Delivery Time |
| We ship to the following countries with Evri International (Tracked): | |||
|
Germany, Austria |
Over €50 | Free! |
5 - 8 working days |
| €50 and under | €4.95 | ||
| Belgium, Italy, Netherlands, Portugal, Spain, Poland | Over €50 | Free! |
5 - 8 working days |
| €50 and under | €7.50 | ||
| Ireland | Over €50 | Free! |
5 - 8 working days |
| €50 and under | €5.50 | ||
|
Andorra, Cyprus, Greece, Bulgaria, Croatia, Estonia, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia, Luxembourg
|
All orders | €7.50 |
12-16 working days |
| We ship to the following countries with Royal Mail International (Tracked) | |||
|
Switzerland |
Over €50 | Free! |
7-10 working days |
| €50 and under | €7.50 | ||
| Sweden, Finland, Denmark | All orders | £9.95 | 12-16 working days |
| Norway | All orders | £9.95 | 7-10 working days |
| Japan | All orders | £9.95 | 7-14 working days |
| US | All orders | £19.95 | 7 - 10 working days |
| Canada | All orders | £19.95 | 7 - 10 working days |
| Philippines, Ukraine, Vatican City, Canary Islands, Iceland, United Arab Emirates, Singapore, South Korea, Serbia, Malaysia, Thailand, South Africa, Bahrain, Indonesia, Hong Kong SAR China, Taiwan | All orders | From £9.95 | 21-28 working days |
**Delivery to some UK postcodes will take 4–10 days, please see here for these postcodes. Delivery time is from date of ordering.
***US, Canada, Australia, New Zealand, or Germany? If you go to the site for your country you will see the accurate delivery times and costs. Find out how to do that here.
Exceptions to our delivery service
For exceptional orders which are unusually large and/or heavy, our delivery charges may be different. If this is the case, one of our Smiles team will contact you before your order is finalised.
See also: My order is late or missing, what can I do?
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