Our warehouse team pick and pack every order by hand to make sure we're as accurate as possible. We usually ship orders by the next working day, however during especially busy periods such as holidays and sales, it may take an extra day or two for us to ship it.
Due to COVID-19 and the priority to keep everyone in the warehouse safe, orders are currently taking a little longer than usual to dispatch. You can find the latest expected delivery times here. We really appreciate your patience at this time.
If you're not sure whether your order has been dispatched or not, find out how to check its status here.