My Order
Order status / where is my order?
- I haven't received my pattern yet
- I didn't receive an order confirmation!
- My order from Deramores hasn't arrived - can you help?
- Order not appearing in my account?
- Can I track my order?
- My order is late or missing, what can I do?
There's a problem with the order I received
- I received a wrong or a faulty item from Deramores
- Why have you removed organza bags from orders?
- Where is the sweet in my parcel?
- I received the wrong item in my order
- Where's the rest of my order?
- My order is missing an item