My Order
Order status / where is my order?
- I haven't received my pattern yet
- My order is late or missing, what can I do?
- What is the status of my order?
- Can I track my order?
- How do I track my order? (UK)
- Where is my order ID?
There's a problem with the order I received
- Where is the sweet in my parcel?
- I received the wrong item in my order
- Where's the rest of my order?
- My order is missing an item
- I received a damaged or broken item
- My yarn has a knot - what do I do?