Logo Help Centre
Submit a request
Sign in
  1. Help Centre
  2. My Order

My Order

Order status / where is my order?

  • I haven't received my pattern yet
  • How do I check my order status if I checked out as a guest?
  • Can I track my order?
  • My order is late or missing, what can I do?
  • What is the status of my order?
  • Where is my order number?
See all 8 articles

There's a problem with the order I received

  • Why have you removed organza bags from orders?
  • I received the wrong item in my order
  • Where's the rest of my order?
  • My order is missing an item
  • I received a damaged or broken item
  • My yarn has a knot - what do I do?

I want to change my order

  • Can I change the delivery method on my order?
  • Can I change the delivery address for my order?
  • Can I add to or change my order?
  • How do I cancel an order?

Previous orders

  • How do I check what I ordered previously?
Help Centre Home LoveCrafts.com Home
English (GB) Deutsch English (AU) English (US) Español Français Italiano Nederlands