We're sorry your order is missing an item. Our warehouse team try their best to keep our packing errors as rare as possible but mistakes do happen occasionally – we’re all human!
If there is anything missing from your order, please contact my team with your order number and the details of the missing item. We will send you a replacement if possible, or refund you for the undelivered item if you’d prefer.
See also: Where's the rest of my order?